This Privacy Policy explains how GeoBit Technologies ("GeoBit", "we", "us") collects, uses, shares, and protects information when you use our website, mobile applications, and related services (collectively, the "Service"). By using the Service, you agree to the practices described here.
1Who We Are
GeoBit provides a geospatial intelligence and mapping platform that turns plain-language requests into maps, analyses, monitoring, and reports drawing on open and licensed data sources. This policy applies to all GeoBit-operated websites, apps, and services that link to it, including our mobile application.
2Information We Collect
We collect only the information needed to provide and improve the Service:
- Account information — name, email address, and organization, when you create an account, subscribe, or contact us.
- Content you submit — the prompts, queries, locations, and other data you enter to generate maps, briefs, or analyses.
- Device & technical data — device type, operating system, app version, browser, IP address, and unique identifiers, collected automatically to operate the Service and keep it secure.
- Approximate location — derived from your IP address, or precise location only if you explicitly grant your device's location permission, used to provide region-relevant maps and intelligence. You can revoke location permission at any time in your device settings.
- Usage data — pages viewed, features used, and interactions, used to understand and improve performance.
- Payment data — when you purchase, payments are processed by our payment provider (Stripe). We do not store full card numbers on our servers.
3How We Use Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Service;
- Generate the maps, briefs, and analyses you request;
- Authenticate accounts, process payments, and provide support;
- Monitor for security, prevent fraud and abuse, and ensure reliability;
- Communicate with you about updates, security notices, and (where permitted) relevant offerings;
- Comply with legal obligations.
4How We Share Information
We do not sell your personal information. We share information only as follows:
- Service providers — vendors who host, process payments, send email, or provide analytics on our behalf, under contractual confidentiality and data-protection obligations.
- Legal & safety — when required by law, legal process, or to protect the rights, safety, and security of GeoBit, our users, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
5SMS / Text Messaging
GeoBit sends operational and safety SMS to field team members and designated contacts of organizations that use GeoBit, where the recipient provided their mobile number and opted in (see our SMS Terms at https://www.geobit.ai/sms-terms). Messages include check-in reminders, journey and route-deviation alerts, geofence alerts, panic/duress escalations, and dispatch and coordination messages. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
We do not share or sell mobile phone numbers, SMS opt-in, or consent to any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in data and consent are used solely to deliver the operational messages the recipient's organization has requested, and are shared only with service providers that help operate the messaging program on our behalf, under contract and solely for that purpose.
6Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
7Security
We use technical and organizational measures — including encryption in transit, access controls, and monitoring — to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your information.
8Your Rights & Choices
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can:
- Update account information in your account settings;
- Revoke location or notification permissions in your device settings;
- Unsubscribe from marketing emails using the link in any such email;
- Request access to or deletion of your data by contacting us at atlas@geobit.ai.
9Children's Privacy
The Service is intended for business and professional use and is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact atlas@geobit.ai and we will delete it.
10International Transfers
GeoBit operates globally, and your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers consistent with applicable data-protection law.
11Third-Party Services
The Service may rely on or link to third-party services (such as mapping providers, payment processors, and data sources). Their use of your information is governed by their own privacy policies, and we encourage you to review them.
12Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted here with an updated date; continued use of the Service after changes take effect constitutes acceptance.
13Contact
Questions or requests about your privacy? Contact atlas@geobit.ai or call +1 (202) 972-1938.
This document is a general template and not legal advice. GeoBit recommends review by qualified counsel before relying on this policy.