Crisis management · Incident response

A plan that was written before the day.

The difference between a bad day and a catastrophe is whether the plan existed, whether people had rehearsed it, and whether someone was awake to run it. We do all three: playbooks and drills before, a response desk that stands up in minutes during, and an after-action report within five business days after. The same floor that runs the watch runs the response.

Plans aligned to ISO 22301Response desk in minutesAfter-action within five business days
Incident deskREADY
Case —
PEOPLE IN SCOPE 40
ACCOUNTED FOR —
UNACCOUNTED —
NEXT SITREP on trigger
Trigger › Open case › Notify › Muster › SITREP › Stand downSimulated display
8Signed playbooks to start from, extended for your footprint
MinutesFrom trigger to a named incident lead and an open case on the floor
HourlySituation reports during an incident, on your template
LoggedWho decided what, when, on what evidence
5 daysTo the after-action report and the changes it makes to the plan
What we do

Before, during and after. The same people, the same picture.

We start with what you have. Existing plans are read, gaps are mapped against your footprint and threat picture, and the playbooks are written for the scenarios that actually apply to you.

Crisis and continuity planning. Crisis plans aligned to ISO 22301, business impact analysis, an incident command structure, escalation trees and communication protocols.

Signed playbooks. Standard procedures for active hostile events, mass-casualty hazards, civil unrest escalation, infrastructure outage, a cyber incident from your security tooling, traveller panic, unacknowledged cascades and persons of concern.

Drills and exercises. Tabletop and live exercises with injects drawn from real reporting, and after-action reports that change the plan rather than file it.

The response desk. When it happens: a named incident lead, a case opened on the watch floor, notification cascades with acknowledgement tracking, a muster board, situation reports on the hour and a decision log.

Evacuation, relocation and communications. Corridors, assembly points, transport and safe locations planned on the live picture with the field app on every mover; holding statements and stakeholder updates from a fact base that keeps pace with events.

The day without a plan one incident

Who is in chargeDecided in the first hour
Who has been toldAn email chain
Who is accounted forA spreadsheet, eventually
What was decided, whenMemory
Cost of the first hourUNPRICED
GeoBit crisis management: plan, drill, desk and recordSCOPED TO YOU
How an incident runs

From trigger to stand-down, with the record kept for you.

During an incident the same platform that runs the watch floor runs the response: case files, cascades with acknowledgement tracking, muster boards, evacuation corridors and situation reports. The incident lead decides; the machine keeps the record.

STEP 1

Trigger

A confirmed event inside your footprint, a panic, a missed cascade, an outage. The playbook for it is already signed.

threshold
STEP 2

Open the case

A named incident lead, the case on the floor, the decision log started. Minutes, not a meeting.

named lead
STEP 3

Notify and muster

Cascades to the people in scope with acknowledgement tracked, a muster board that works the unaccounted list to zero.

accountability
STEP 4

Report

Situation reports on the hour on your template, holding statements from the fact base, stakeholder updates.

hourly
STEP 5

Stand down and learn

Stand-down through the same chain, then the after-action report within five business days, and the changes it makes.

5 business days
Before

Plans, playbooks, drills

Read what you have, map the gaps against your footprint and threat picture, write the playbooks that apply, rehearse them with real injects.

During

The response desk

Named incident lead, open case, cascades, muster, situation reports on the hour, the decision log. On the same picture as the watch.

After

The after-action report

Findings, gaps and the changes made, within five business days of stand-down. The plan gets better every time it is used.

What lands on your desk

Signed before. Delivered during. Learned after.

BeforeSigned

Crisis management plan

Roles, triggers, escalation, communications, recovery. Aligned to ISO 22301 and to how your organisation actually works.

WORDPDF
BeforePer scenario

Playbooks

Signed off and rehearsed, for the scenarios that apply to your footprint. Eight to start from, extended for you.

WORD
BeforePer exercise

Exercise report

Findings, gaps and the changes made to the plan, from tabletop or live exercises with real injects.

WORDDECK
DuringHourly

Situation reports

On your template, from the case record, every hour until stand-down.

EMAILWORDPDF
DuringLive

Muster and decision log

Who is accounted for, who is not, who decided what, when, on what evidence.

LIVE BOARD
After5 business days

After-action report

What happened, what worked, what did not, and the changes made to the plan and the playbooks.

WORDPDF
Who buys it

Anyone who would rather have had the plan.

Sites

Distributed operations

Plants, depots, offices and camps in places where the first hour decides the outcome.

People

Travellers and field teams

Evacuation and relocation with the field app on every mover and the roll worked to zero.

Events

Elections, storms, strikes

A crisis week bought as a fixed sprint: the desk stood up the next business day, stood down when it passes.

Boards

Continuity and governance

Plans aligned to the standard your auditors read, with the exercise reports to show they were rehearsed.

Field

Humanitarian operations

Access, corridors and accountability for programmes in the places where it matters most.

Firms

Security and risk firms

A response desk behind your brand for the clients you already have.

The plan, the drill, and someone awake to run it.

A crisis week can be bought as a fixed-scope sprint. Ongoing readiness is part of the managed GSOC or a named seat. Either way the same floor that watches your sites runs the response when one of them has a bad day.

How to start

Three steps. The first one is the form below.

Day 1

Send us what you have

Existing plans, your footprint, who is in scope, and the scenarios that keep you up at night.

Next business day

Scope, date, incident lead

The gap map, the playbooks we will write, the exercise date, and the quote. A crisis week starts the same day you say yes.

Week 2 onward

Plan, drill, and the desk on call

Playbooks signed, the first exercise run, the response desk ready to stand up in minutes.

Side by side

The plan in a binder, or the plan on the floor.

The jobThe binderGeoBit crisis management
The planWritten once, aligned to a templateWritten for your footprint and threat picture, aligned to ISO 22301
RehearsalAn annual tabletop, if the calendar allowsExercises with injects drawn from real reporting, and reports that change the plan
The first hourFinding the binder, finding the leadA named lead, an open case, cascades running, in minutes
AccountabilityA spreadsheet, eventuallyA muster board worked to zero, every acknowledgement tracked
ReportingWhen someone has timeSituation reports on the hour, on your template
AfterwardsA meetingAfter-action report within five business days, and the plan updated
Get in the door

Start with one product. Or one month. Or tell us what you need.

You do not have to hire a desk to start. Pick one fixed first thing, or describe something else entirely, tell us where and when, and a person comes back within one working day with a scope, the date it lands, and the quote. Say yes and the work starts the next business day.

Rather talk first? Book 30 minutes · or call +1 (202) 972-1938
More ways to hire us

The rest of the lineup.

Get ready.

Send us what you have and what keeps you up at night. We come back within one working day with the gap map, the playbooks we would write, and a quote.

— or —
Book a call directly
Or call us now: +1 (202) 972-1938